open source software analytics tools

Thus far, we've discussed the importance of setting goals to guide the metrics process, avoiding vanity metrics, and outlined the general types of metrics that are useful for studying your community. With a solid set of goals in place, we are now ready to discuss some of the technical details of gathering and analyzing your community metrics that align with those goals. The tools you use and the way in which you collect metrics depend heavily on the processes you have in place for your community. Think about all of the ways in which your community members interact with each other and where collaboration happens...