physician satisfaction

See the following -

AMA Pleads For More User-Friendly EHRs

Joseph Conn | Modern Healthcare | September 16, 2014

The American Medical Association is targeting the usability—or lack thereof—of electronic health-record systems as part of a broader campaign to improve physician satisfaction...

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Customer Says eClinicalWorks Holding Patient Data 'Hostage'

Tom Sullivan | Healthcare IT News | July 10, 2017

As eClinicalWorks faces a possible class action lawsuit and the potential for clients to switch to rival EHR vendors, some customers are coming forward with complaints about their treatment. The company countered that it is still signing up new healthcare organizations and at least one user has noticed the vendor changing its ways. At May’s end, the U.S. Department of Justice – in a settlement that included a $155 million fine – mandated that the EHR vendor either upgrade existing customers' software for free or transfer their data to a rival’s electronic health record platform...

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