website design

Who knew it could be so difficult to build an effective, user-friendly website capable of efficiently serving up complex information for millions of users? Quite a few people, actually. And that’s why the Obama administration’s bungling of the most public aspect of its signature policy initiative is so baffling. [...] Read More »

The federal government's recent launch of Healthcare.gov is a stunning example of outsourced IT gone wrong. The multi-contractor project has been riddled with issues and should serve as a reminder to any IT outsourcing customer regarding steps to take to ensure a smooth rollout. Read More »

What’s the problem with ObamaCare? Recent technical problems call that question to mind, but the answer is not what you may be thinking. Read More »

Like Ed and Kevin Drum I found Mike Konczal’s post about how the problems with healthcare.gov might reflect competing visions of liberalism interesting and wanted to expand on it. Read More »

We’ve been cataloguing the technologies and tools we’ve used in producing the beta of GOV.UK. Naturally our technology stack is always evolving, but this list captures its state at the moment when the beta was released. You can see the equivalent list for alpha.gov.uk here. Read More »

Healthcare.gov has been referred to by the national press as “excruciatingly embarrassing,” “a poster child for the federal government’s technical ineptitude,” and “a mess.” [...] Silicon Valley’s technology entrepreneurs have described in recent interviews how they would have approached the project differently from the start. Read More »

The rocky rollout of HealthCare.gov, the website for people to sign up for health insurance under the Affordable Care Act, has garnered a lot of attention from the media as well as technology analysts. Here's our daily roundup of some of the key reports you may have missed... Read More »