BookZurman Achieves ISO/IEC 20000 Certification

Press Release | BookZurman | March 26, 2021

Saint Petersburg, FL – March 26, 2021  BookZurman recently worked to acquire International Standard for Organization (ISO) status, specifically achieving the ISO/IEC 20000 certification.

Internationally agreed upon by experts, ISO standards are formed in response to a need in the market, developed through a multi-stakeholder process, based on global expert opinion, and grounded on a consensus approach.

“As a healthcare standards and interoperability consulting firm, everything we do is connected to the power of standards. ISO certification showcases how seriously we take standards in all areas of our work,” said President Brian Book.

Brian BookBookZurman became ISO 20000 certified for Information Technology standards to further show the firm’s commitment to standards, making the choice for these requirements to be the foundation of the firm’s processes. ISO 20000 certification for Information Technology and Service Management are requirements to establish, implement, maintain, and continually improve a service management system (SMS). This includes planning, design, transition, delivery, and improvement of services to meet the service requirements and deliver value.

Certification of this rigorous designation verifies that BookZurman’s administration systems have been assessed and approved to the following management systems, standards, and guidelines of ISO/IEC 20000-1:2018. The ISO Certification category ISO 20000 is applicable to all organizations who are involved in the management, including outsourcing of IT systems as well as organizations providing IT service management services to their clients, with a focus on delivering and improving services to users; services encompassing IT and changes within processes that may require modifications and adaptations to IT systems involving hardware, software, communications, and support.

About BookZurman

BookZurman (BZ) is a consulting firm that bridges the gap between healthcare and technology for better provider and patient experiences by helping resolve the challenge of healthcare interoperability through the delivery of timely and integrated data. BZ’s team of multidisciplinary, highly specialized experts continue to drive progress and innovation in the healthcare IT community by leading conversations that connect caregivers and patients.

With a focus on standards and interoperability, informatics architecture, and clinical decision support, BZ empowers caregivers to transform the future of healthcare – one patient at a time. For more information, follow BookZurman on Twitter and LinkedIn, or visit

Media Contact: Jacklyn Walling