Success Factors for Open Source Adoption

Long ago, we stopped questioning if open source should be adapted into mission-critical systems, and rather talked about how best to use it. It is this experience that allowed us in more recent years to focus on defining enterprise-wide open source best practices in order to drive reuse rather than fragmentation, and to systematically drive software security, long-term support and engagement with the open source community.

Being a vendor of enterprise applications comes with a number of responsibilities, since customers expect – in addition to the right functional scope – a clear commitment to usability, quality, reliability, and, last but not least, security. So, essentially the same commitment needs to cover open source products we integrate into our product portfolio or choose to interoperate with...