contractors

To truly deliver “more for less” government health agencies should look to organizational advancements made by another community fraught with complexity, trying to cut costs and improve quality simultaneously — the medical community.
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Congressional overseers made their first move to apportion blame on Monday for the troubled launch of HealthCare.gov, the government’s online health insurance marketplace, while the White House turned to social media to drum up public support for the ailing and embattled website. Read More »

No one should be surprised by the technical problems that have plagued the new health insurance exchange website, HealthCare.gov, which allows millions of Americans to sign up and buy health coverage. Angry, OK. Disappointed, of course. But surprised? Don't be. Read More »

In 2010 [...] Barack Obama told a group of CEOs that the government’s “best efforts are thwarted because the technological revolution that has transformed our society over the past two decades has yet to reach many parts of our government.” He outlined priorities to make the government a better user and buyer of information technology. Now, his administration’s signature initiative is embroiled in a massive IT project gone wrong... Read More »