customer loyalty
See the following -
Open Source's Final Frontier
David Schneider | IEEE.org | October 2, 2012
This past Thursday, I attended the third annual Open Hardware Summit, organized by the Open Source Hardware Association and held at the Eyebeam Art + Technology Center in Manhattan. While open software is now very much mainstream, open hardware is in a far more primitive state. So hearing from the folks at ground zero of this newfangled way of developing and marketing products was illuminating. Read More »
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Tech Vendors Are Treating Customers Worse Than Before
Richard Adhikari | CRM Buyer | July 26, 2013
Despite all the information pointing to the importance of customer loyalty to a company's bottom line, many of the largest technology vendors in the U.S. have been doing a poor job of satisfying their customers, and the trend appears to be worsening. Read More »
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