A few days ago ProPublica had a headline I wished I'd written: If It Needs A Sign, It's Probably Bad Design. Although the article started with a health care example (EpiPen of course, citing Joyce Lee's brilliant post), it wasn't focused on health care -- but it might as well have been. Health care is full of bad design, and of signs. Take, for example, the waiting room. When most patients enter a provider's office or facility, the first thing they are likely to see is a waiting room. The waiting room probably has other would-be patients already waiting there, each full of their own health concerns. In some instances, the initial waiting room is merely a staging area; once processed, patients may be sent to yet another waiting room to wait some more. And, of course, once they eventually do reach an exam room, they'll probably endure some more waiting, no matter how long their wait has already been...
hospitals
See the following -
Panelists Suggest Delaying Stage 2 By One Year
Sen. Max Baucus (D-MT) began the Senate Finance committee hearing on health IT with a Thomas Edison quote: “Vision without execution is hallucination.” Read More »
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Penn Medicine Study Sheds Light on Why Low-Income Patients Prefer Hospital Care to a Doctor's Office
Health Reform Initiatives Need to Improve Perceived Quality, Cost and Accessibility of Primary Care to Reduce Low Value Care Read More »
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Progress In Health Care Is Still 'Excruciatingly Slow' Says Harvard Expert
I had the opportunity to interview one of the nation’s foremost experts on pay-for-performance and health care quality measurement, Harvard professor Ashish K. Jha, MD, MPH. His entertaining and insightful blog “An Ounce of Evidence“ tops my bookmarks. He’s known in the business community for his forceful candor on the need for much more transparency and better payment systems in health care. [...] Read More »
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Providers Are Held Accountable. Why Aren't Technology Vendors?
As healthcare shifts from fee-for-service to fee-for-value, hospitals and physicians are increasingly being held accountable for outcomes by the government, payers and patients... Read More »
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Providers, EHR Vendors Lag On Copy-Paste, Fraud Safegaurds
Hospitals, clinicians and health IT companies could be doing more to control EHR copy-and-pasting and over-documentation and prevent potential fraud, according to the HHS Inspector General. Read More »
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Region Not Ready For Health Reform In 2014
About 227,500 Sacramento area residents will be eligible for health coverage in 2014, but an already strained regional safety net is not prepared to care for them, a new market analysis of the region concludes. Read More »
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Resisting The Healthcare Consolidation Frenzy
Merger and acquisition activity shows no signs of slowing, yet some hospital and health system leaders see independence as a viable strategy. Read More »
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Revenue Cycle Management
You'd be forgiven for thinking revenue cycle management technology is a bit, well, boring. You'd also be wrong. The coming years are going to see some big changes in the way hospitals get paid, and the IT they use to track when and how they get paid is going to have to change as well. Read More »
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Robots in Healthcare - Will they do the Heavy Lifting?
There are already robots in health care. Robotic surgery, delivery robots, robotic prescription dispensing systems, even therapeutic robots used in lieu of pet therapy But we've just scratched the surface, because we still think of care as being something that is delivered by a person. People like to talk about the importance of the human touch, but when it comes to something like getting out of bed when I want to, I think I'd rather have immediate service from a robot than an indeterminate wait for help from an aide. And there are some more unpleasant tasks -- like assistance with going to the bathroom -- where I'd prefer not to have to ask another person to help me at all. Sometimes impersonal is better (just be gentle, please).
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Rural Hospitals Rule On Leapfrog List
For the second consecutive year, rural hospitals stood out, with 22 hospitals making the Leapfrog Group’s 2013 Top Hospitals list – a 69 percent increase from last year. Rounding out the list are 55 urban hospitals and 13 children’s hospitals. [...] Read More »
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Solving Design Problems in Healthcare Starting with the Waiting Room
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Starting An ACO With '24 Different EMRs'
One CIO offers perspective on making nearly two-dozen different systems talk with each other Read More »
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State Insurance Exchanges: Hospital IT's Next Challenge
As state insurance exchanges take hold, hospital IT departments must figure out how to keep up with patients' insurance eligibility, health status and benefits in fluid environment. Read More »
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States’ Hospital Data For Sale Puts Privacy In Jeopardy
Hospitals in the U.S. pledge to keep a patient’s health background confidential. Yet states from Washington to New York are putting privacy at risk by selling records that can be used to link a person’s identity to medical conditions using public information. Read More »
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Summary Of “ITdotHealth II” – The 2012 Harvard Health IT Meeting
The following is an overview of the conference, held September 10-11, 2012. In several weeks, we will post a complete executive summary, as well as videos and slide presentations from the event. Read More »
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