Laura Hilliger

Working openly means designing for participation. "Designing for participation" is a way of providing people with insight into your project, which you've built from the start to incorporate and act on that insight. Documenting how you intend to make decisions, which communication channels you’ll use, and how people can get in touch with you are the first steps in designing for participation. Other steps include working openly, being transparent, and using technologies that support collaboration and additional ways of inviting participation. In the end, it’s all about providing context: Interested people must be able to get up to speed and start participating in your project, team, or organization as quickly and easily as possible...