National Committee for Quality Assurance

See the following -

Veterans aren’t the only ones waiting for health care

Ezra Klein | Vox | May 23, 2014

But the big question with these stories about the VA is, "compared to what?" This scandal wouldn't exist if the VA didn't have performance metrics on its employees. If it didn't measure or care whether veterans get prompt appointments it could just do what the rest of the health-care system has done and not hold people responsible for these metrics. Read More »