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Tech Glitches at One VA Site Raise Concerns About a Nationwide Rollout

Spokane, Washington, was supposed to be the center of the Department of Veterans Affairs’ tech reinvention, the first site in the agency’s decade-long project to change its medical records software. But one morning in early March, the latest system malfunction made some clinicians snap. At Spokane’s Mann-Grandstaff VA Medical Center, the records system — developed by Cerner Corp., based in North Kansas City, Missouri — went down. Staffers, inside the hospital and its outpatient facilities, were back to relying on pen and paper. Computerized schedules were inaccessible. Physicians couldn’t enter new orders or change patients’ medications.

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Transforming Health Care Through A 360-Degree View Of Data

How medical care can be substantially improved through a full spectrum view of all factors that affect health was the topic of Payam Etminani's presentation at the 2019 IDGA Veterans Benefits Conference in Washington D.C. Etminani, the CEO of Bitscopic, argued that the ability to view all health data including social, environmental and genomic information in addition to the traditional clinical measures (vital signs, blood work, history of illness etc), would lead to significant improvement in care. Etminani described how recent advances in Big Data and Artificial Intelligence (AI) make combining and using these large and widely varied sets of information possible. Read More »