user experience
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Could Obama's Campaign Tech Gurus Fix Healthcare.gov? Let's Ask 'Em!
The president's reelection team never had to tackle a project this big—or federal procurement rules... Read More »
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13 Things People Hate About Your Open Source Docs
Most open source developers like to think about the quality of the software they build, but the quality of the documentation is often forgotten. Nobody talks about how great a project’s docs are, and yet documentation has a direct impact on your project’s success. Without good documentation, people either do not use your project, or they do not enjoy using it... Read More »
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6 IT Outsourcing Lessons Learned From Healthcare.gov's Troubled Launch
The federal government's recent launch of Healthcare.gov is a stunning example of outsourced IT gone wrong. The multi-contractor project has been riddled with issues and should serve as a reminder to any IT outsourcing customer regarding steps to take to ensure a smooth rollout. Read More »
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6 Shifts In The Use Of Digital Platforms
With digital activities growing rapidly in every sphere of life, consumers – both enterprise and end users - are changing the ways they use digital platforms today. Read More »
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A Free, Open Resource to Solve Our Third World Problems
Corruption, poverty, war, hunger, healthcare, education, safety. These are only a few of the problems faced by people in developing countries. Many of these problems are caused by exclusion, fear, intimidation, broken infrastructure, and lack of money, resources, access to information, and tools. These are hard problems to solve but, as Theodore Roosevelt said: "Nothing in this world is worth having or worth doing unless it means effort, pain, difficulty." At the core of open source are communities. Communities of like-minded individuals, working together, openly and freely sharing ideas and solutions for the benefit of others...
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Acquia Delivers Integrated Digital Experiences For Higher Education Institutions
Acquia, where great digital experiences begin, today announced it is working with more than 300 higher education institutions, helping them gain the freedom and agility to build great digital experiences and speed their time to market. With Acquia, colleges and universities are discovering how open source technology powerfully integrates both the real and virtual campus. [...] Read More »
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Advancing User Experience Research To Facilitate And Enable Patient Centered Research: Current State And Future Directions
Human beings possess well-documented strengths in pattern recognition and higher-order reasoning. This allows individuals to interpret complex data sets in ways that remain difficult to reproduce using computers. [...] Read More »
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AFGE Rep: VA Paperless Claims System Shuts Down On A Weekly Basis
The Veterans Affairs Department’s $492 million paperless Veterans Benefits Management System routinely shuts down on roughly a weekly basis, according to reports from members of the American Federation of Government Employees who use the system. Read More »
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An Epic Voyage
Several months ago, I wrote a blog post comparing customers’ experience with Epic with the Stockholm Syndrome. Read More »
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Analysis: IT Experts Question Architecture Of Obamacare Website
Days after the launch of the federal government's Obamacare website, millions of Americans looking for information on new health insurance plans were still locked out of the system even though its designers scrambled to add capacity. Read More »
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Android Fragmentation Predicted To Squeeze Out Independent Developers
The plethora of distinct mobile device models on the market, driven largely by the popularity of Google's Android platform, is making it more difficult for independent software developers to reach a wide audience, new research confirms. Read More »
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Android Shines As A Mobile Platform
Android captured a reported 70 percent of the global smartphone share in the last quarter of 2012, solidifying its position as a popular and solid Apple iOS alternative. Read More »
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Apple iOS 7: Android Copycat?
Actually, Apple's forthcoming iOS 7 isn't so much an Android clone as it is a mashup of everyone else's mobile operating systems. Read More »
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Are Indie App Developers Becoming An Endangered Species?
Suppose you’re an app developer who wants to ensure that your app is optimized to function well on 80% of the individual connected devices currently in use (e.g., my iPad, your Windows phone). How many different device models (e.g., Kindle Fire HD 8.9" Wi-Fi, Galaxy S III) do you think you need to support? 156... Read More »
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As Once-Mighty Symbian Enters Hospice, Will It Be Missed?
Nokia refuses to say when Symbian shipments will finally end, but concedes latest woes can be traced to software's complexity Read More »
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