Eric is the Director of Product Operations at ClinCapture, a cloud-based technology startup for life sciences and clinical research. Eric is responsible for product management, customer support, and professional services. This includes:
- Establishish product roadmaps and prioritizing software features to meet customer needs.
- Implementation of customer support and professional service processes and tools to scale rapidly to meet business objectives.
- Oversee pre-sales support for product demonstrations, service proposals, and trade shows.
Prior to joining ClinCapture, Eric worked with Wincere, a bay area consulting company and CRO, providing systems consulting and managing clinical and statistical programming. He previously worked at Onyx Pharmaceuticals, Abbott Vascular, and Bausch + Lomb, providing process and technology implementation for clinical operations, data management, regulatory affairs, and global product safety.
Eric has experience in academic research and healthcare at the University of Rochester Medical Center utilized diverse technologies and specialized programming. He has worked in the healthcare, pharmaceutical, and medical device industry for over 20 years.
Eric has a Masters in Business Administration & B.S. in Engineering Science, University of Rochester, Rochester, NY.