VA Office Developing Innovative Patient-Centered Model of Care for Veterans

WASHINGTON -- The Department of Veterans Affairs (VA) is creating a new office to develop personal, patient-centered models of care for Veterans who receive health care services at VA’s more than 1,000 points of care across the Nation.

“VA has become one of the Nation’s leaders in quality health care and is increasingly cited as the standard to emulate,” said VA Under Secretary for Health Dr. Robert A. Petzel. “However, we must always continue to find ways to deliver more with our systems to the incredible patients we are honored to serve. We need to be data-driven, providing the treatments and therapies with the best clinical evidence, and we need to be patient-centered, never losing sight that we have been given the noble mission to care for our Nation’s Veterans, families and survivors.”