Govt Service Via Social Networks?

South African government has what it takes to improve service delivery using social networks, says Government IT Officers Council chairperson Julius Segole. Speaking at the annual GovTech conference, in Durban, this morning, Segole said Gartner predicts that by 2015, almost 50% of government services and outcomes will possibly be delivered using social networks and smart technology.

“We need to tap into this technology. I think we have what it takes.” The theme for GovTech 2011 is 'Connected Government: working together to do more', highlighting government's increasing emphasis on technology as a strategic tool and as an enabler for public service innovation and productivity growth...