Real Doctors, Onscreen: VA Program Makes Online House Calls on Vets

Henry Kenyon | GCN | November 29, 2011

A new pilot program will allow veterans in the Midwest to access behavioral health, oncology and post-operative care services wherever they have Web access. Using telehealth technology — a combination of streaming video, e-mail and text applications — the system is designed to help veterans in geographically remote areas or with mobility issues to conveniently contact clinicians and support services.

Part of the Veterans Affairs Department's VA Innovation Initiative (VAi2) Industry Innovation Competition, the effort uses the Online Care system developed by American Well to provide a variety of online services. The Online Care service allows veterans to visit their health care providers, both primary doctors and multidisciplinary care teams, online...