Ransomware Costs N.Y. Hospital Nearly $10M

The hackers didn't get a dime from the hospital, but their stunt still resulted in a hefty repair bill.

A hospital that lost control of its computers last spring when hackers unleashed ransomware on its systems has paid nearly $10 million recovering in the past few months. The hackers had demanded nearly $30,000 worth of bitcoin as ransom, but officials with Erie County Medical Center in Buffalo, New York, declined, knowing there would be no guarantee that the attackers would fully remove their malicious software once paid off, The Buffalo News reported Wednesday.

Instead, the hospital invested in new hardware and software, and it paid for expert advice. Those categories accounted for about half of what has been spent thus far. The other half accounts for overtime pay, lost revenue, and other expenses.

Moving forward, officials expect to spend at least $250,000 more per month to continue upgrading technology and educating employees to ward off future attackers. In the wake of this incident, healthcare workers had to resort to old-school pen-and-paper recordkeeping techniques. But this sort of situation could also threaten patient care more directly...