I think I know what is wrong with health care: not enough people are bored. These are stressful times for health care. There's a never-ending stream of innovation, constant pressures about costs, concerns about the quality of care, conflicting research findings, ongoing uncertainty about how we should finance what coverage for which people, and new business models and organizational structures. There's too much to take in, and everyone in health care is working too hard, too long. Honestly, who has time to be bored? But that's a problem. We usually think of being bored as a bad thing. You don't often find people saying they're looking to be bored. You don't find many activities that bill themselves as being boring...
Helen Street
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