Johns Hopkins Hospital
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Health Care Providers Can Use Design Thinking to Improve Patient Experiences
A hospital administrator recently talked to us about an issue that is all too common for patients: missed medical appointments. The story was about a woman named Mary (a pseudonym), a patient with a painful chronic condition who continually failed to keep her regular appointments. In an effort to better understand the problem at hand, the administrator tried to put herself in Mary’s shoes, and asked about her experience: Was there an issue with transportation? Did she need other appointment reminders aside from the paper letter mailed to her home and the standard phone call?...
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Maintaining Health Data Privacy in Precision Medicine Push
As cybersecurity threats continue to evolve and put PHI at risk, precision medicine guidelines need to be updated to account for new health data privacy threats, according to a recent opinion piece published in the Oxford University Press. The Johns Hopkins Hospital and Health System Senior Counsel Jennifer Kulynych, JD, PhD explained that data re-identification methods are not foolproof, and it can be difficult to determine exactly how individuals’ genomes are being used...
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