Planning and Assessment of Mobile Phone Use: Effective SMS in Cambodia from World Vision UK

Assessing whether to use SMS is even more important than figuring out how to do it, as Joshua Pepall, World Vision’s United Kingdom Senior Accountability Advisor in Phnom Penh, Cambodia, reports in a special guest blog post.

Improved accountability to communities and value for money are hot topics for World Vision and for the UK Department for International Development (DFID), which funds the accountability for development pilot that l support in Asia, Africa and Latin America.

Accountability and quality assurance guidelines like the Humanitarian Accountability Project (HAP) and INGO (International NGO) Accountability Charters highlight the need for agencies to effectively provide accurate and timely information to communities on project plans and activities. Doing this is not always easy...