$600 to access Personal Health Record (PHR) shocks patient

Editor | CBC News | March 12, 2013

Thunder Bay woman wants access to her file now that her family doctor's practice is closed

A Thunder Bay woman says she's shocked by the high cost of accessing her own medical file after her family doctor closed his practice late last year. To get her health records, Wendy Doran had to call a private medical registry that now holds her file. When she says she was told there would be a fee of more than $600 to access them, she couldn't believe it.“I was just dumbfounded,” she said.

“I couldn't believe I would have to pay for my own medical records. [I] can't afford something like that. We're on a fixed income. I can imagine what other people are like as well.”...


Outrage over fees to access your personal health record (PHR)

Aside from various expressions of outrage over the excessive charge to access one's personal health record (PHR), there was a specific comment by one of the readers that is worth zeroing in on -

"What is a private medical registry doing with her file in the first place. This is a privacy issue that needs to be dealt with promptly. I certainly wouldn't trust anyone but my doctor with these files. If he closes office then I would expect that he would need my authorization to transfer those files to someone else."

This event happened in Canada, but if there is money to be made, healthcare organizations in other countries will quickly pick up on another way for them to gouge patients' pocket books.