health care infrastructure

A recent article of mine celebrated a clever educational service offered on the Web by theUS Department of Health and Human Services. I ended with a list of three lessons for the health care field regarding usability of health IT Tools, which deserve further explanation. Communications can be improved by using the advanced features provided by the Web and mobile devices. In the HHS case, developers went to great lengths to provide a comfortable, pleasant experience to anyone who viewed their content, even if the viewers were visiting a different web site and the HHS content was merely embedded there.

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