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Usability And Accessibility Start With Open Communication

Amazing though it may seem, we each experience the world differently. That's one reality with over 6 billion interpretations. Many of us use computers to broaden our experience of the world, but a computer is part of reality and so if you experience reality without, for instance, vision or sound, then you also experience a computer without vision or sound (or whatever your unique experience might be). As humans, we don't quite have the power to experience the world the way somebody does. We can mimic some of the surface-level things (I can close my eyes to mimic blindness, for example) but it's only an imitation, without history, context, or urgency. As a result of this complexity, we humans design things primarily for ourselves, based on the way we experience the world. That can be frustrating, from an engineering and design viewpoint, because even when you intend to be inclusive, you end up forgetting something "obvious" and essential, or the solution to one problem introduces a problem for someone else, and so on. What's an open source enthusiast, or programmer, or architect, or teacher, or just everyday hacker, supposed to do to make software, communities, and processes accessible?

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