Nexmo
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A Kenyan Startup is Showing Global Businesses How to Talk to Their Customers
A florist chain in Argentina, a food delivery service in Hong Kong, and a Singaporean travel agency—these are a few of the companies relying on a Kenyan startup to help them talk to their customers on WhatsApp, WeChat, and other messaging apps. Ongair, a Nairobi-based startup, says instant messaging could and should replace the traditional channels of customer service—frustrating phone calls, inefficient e-mail exchanges, online chats that don’t work well on a smartphone, or SMS messages that costs businesses per text...
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FrontlineCloud: Now With Twilio! Our September Release Notes
Every few weeks, as we release new improvements and features, we’ll let you know on this blog about all of the updates to FrontlineCloud. If you’re curious about our development process, you can read my colleague Sitati’s excellent blog post on the subject, Our Brand of ‘Agile’. Read More »
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Kenya: Ushahidi's Ping APP To Help Users Check On Status of Colleagues
Ushahidi has released a private alpha for its new messaging app,Ping, that has already been translated into 15 languages and works with a variety of global SMS providers like Nexmo, Twilio and Clickatell among others. Ping with the private alpha will open the doors to businesses, municipalities, and organizations who are looking for tool like Ping...
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