US State Department
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EHR debacle leads to paper-based care for Coast Guard servicemembers
The botched implementation of an electronic health records system sent Coast Guard doctors scurrying to copy digital records onto paper last fall and has disrupted health care for 50,000 active troops and civilian members and their families. Five years after signing a $14 million contract with industry leader Epic Systems, the Coast Guard ended its relationship with the Wisconsin vendor, while recovering just more than $2.2 million from the company. But it couldn’t revert back to its old system, leaving its doctors reliant on paper.
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U.S. Coast Guard Terminated Contract with Epic for EHR Implementation
The U.S. Coast Guard has discontinued an Integrated Health Information System (IHiS) implementation project, which is an expansion of an electronic health record (EHR) implementation project as part of a contract awarded to Verona, Wis.-based Epic Systems in 2010, a USCG representative said. The Coast Guard is pursuing an alternative EHR system, and, in the interim, Coast Guard physicians are continuing to use paper-based records, "without interruption of service to members and dependents," the USCG spokesperson, Alana Ingram, public affairs officer, said...
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