The City of Baltimore has a long history of leading the way with 311. In 1996, they were the first city to deploy the 311 short code and unified call center, and in 1999, the city launched CitiStat, pioneering the use of statistics based performance management. Read More »

Training for farmers is a key to TechnoServe’s strategy in Tanzania, and forms a large part of their Coffee Initiative project. Training sessions help small-scale coffee farmers produce better quality coffee, thus helping them to secure higher prices in the international marketplace. Read More »

While electronic health records generally are touted as being able to save money for the providers implementing such systems, one has been quite successful in saving money for taxpayers in Texas, as well. Read More »

The geographical nature of the Philippines with 7,107 islands and over 1,400 municipalities makes health care delivery in the country challenging...These problems are slowly addressed by telemedicine. Read More »

Of course, there’s little use in developing such a useful piece of software if the organisation behind it isn’t able to survive and thrive in tandem. And this is one of the biggest challenges facing many organisations in the non-profit world, not just those focusing on mobile. Read More »

Wondering how much your clinicians use their smartphones? Nurses use mobile email about three times as much as physicians, sending 22 messages in an average 24-hour period. Physicians receive about 22 messages per day, but send just under seven, according to a recent study published in the Journal of Medical Internet Research. Read More »

Telemedicine could prove a valuable tool if you're struggling to improve care for low-income, uninsured or otherwise underserved diabetic patients. Read More »

Rapid-fire Tweets and smartphone photos can be a boon to emergency responders trying to see through the fog of an unfolding crisis, but they also can divert responders with misinformation and potentially create liability issues, experts said Tuesday. Read More »

Florida’s statewide health information exchange has gone live with secure messaging using the Direct Project protocols, its first milestone in enabling healthcare providers to share patient information. Read More »