News

A near-sacred institution, the NHS has spent little time out of the public psyche since its inception in 1948. Today, far from being a celebrated feat of public welfare, each day brings a barrage of stories of closing hospital A&Es, cuts in funding, huge debts and an ageing population. Faced by a heavy funding deficit, demands vastly different to when the service was conceived, and shifts in politics and ideology, many believe the NHS is itself strapped to a life support machine...

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Last week G8 leaders signed up to an Open Data Charter, calling for government datasets to be “open data by default”. Open data has risen up the government agenda in the UK over the last three years, with the UK positioning itself as a world leader. But what does the charter mean for G8 nations, and more broadly, will it deliver on the promise of economic impacts and improved governance through the open release of government data relating to matters such as crime figures, energy consumption and election results? Read More »

Embracing new ideas and technology to solve real problems and deliver winning customer experience management (CXM) strategies is separating winners from losers... Read More »

Antibiotic resistance and infectious diseases have long been high on my list of things to worry about, with multi-drug-resistant tuberculosis vying for top honors. In 2015, 10.4 million people became ill with tuberculosis, and 1.8 million died, making TB one of the top causes of death globally. Six countries account for 60% of the cases: China, India, Indonesia, Nigeria, Pakistan and South Africa. As I noted in a previous post, India is critically important to control of drug resistance as well as tuberculosis, as it has the highest TB burden, with 2.2 million infections annually, as well as the largest antibiotic consumption...

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[...] While it has captured limited attention outside of educational circles, the Internet has facilitated the emergence of open access publishing of research, transforming the multi-billion dollar academic publishing industry and making millions of articles freely accessible to a global audience. Read More »

OCAD University, Canada's largest school for art and design, has moved to Canvas by Instructure for the 2012-13 school year. OCAD U is the first university in Canada to implement Canvas Community Version, the open-source version of Canvas, for its students and faculty. The university has been running Canvas since January 2012 and has 4,500 students and 1,500 courses on the system today. Read More »