Technology Trigger

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Interoperability and the Trough of Disillusionment

Every technology has an adoption journey. The classic Gartner hype curve travels from a Technology Trigger  to the Peak of Inflated Expectations followed by the Trough of Disillusionment. It often takes years before organizations reach the Slope of Enlightenment and finally achieve a Plateau of Productivity. Have you noticed that Congress and the popular press have entered the Trough of Disillusionment for EHRs and interoperability over the past month? Congressional staffers writing the 21st Century Cures bill (which is not yet law) seem to have concluded...

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