UnitedHealth Recalls Digital Health Record Software

UnitedHealth Group Inc. (UNH) has recalled software used in hospital emergency departments in more than 20 states because of an error that caused doctor’s notes about patient prescriptions to drop out of their files.

Certain versions of the software made by the largest U.S. health insurer had a bug that didn’t print information related to the medication and failed to add data to patients’ charts, according to a document filed with the U.S. Food and Drug Administration and posted July 29.

The technology is used in 35 facilities in states including California, New Jersey and Florida, the document shows. The recall began June 21. There were no reports of patient harm and each facility was notified and received a digital fix, said Kyle Christensen, a spokesman for the UnitedHealth division that makes the Picis ED PulseCheck software that was recalled.