HealthCare.gov’s Early Flaws Revealed, 1 Glitch Fixed, Blame The Contractors And Other News

Staff Writer | Nextgov | October 29, 2013

The rocky rollout of HealthCare.gov, the website for people to sign up for health insurance under the Affordable Care Act, has garnered a lot of attention from the media as well as technology analysts. Here's our daily roundup of some of the key reports you may have missed:

What Went Wrong? HealthCare.gov’s early problems were a combination of not enough server capacity to handle the volume of people seeking insurance through the site and glitches in the site itself that prevented people from registering and enrolling in insurance plans, Marilyn Tavenner, administrator of the Centers for Medicare or Medicaid Services, told lawmakers on Tuesday. The server capacity problems have been fixed but numerous glitches remain, she said.

Blame the Contractors: Health and Human Services Secretary Kathleen Sebelius lays some of the blame for the failed HealthCare.gov launch on contractors in prepared testimony for a Wednesday hearing. [...]